Terms and Conditions
Welcome to Felix Journeys. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Information: Felix Journeys provides travel services including trip planning, booking assistance, and travel consultations. By using our services, you agree to comply with and be bound by these Terms and Conditions.
2. Booking and Payment:
- All bookings are subject to availability and confirmation.
- By completing a booking, you agree to pay the stated price. Payment methods accepted include credit/debit cards and other forms specified on our website.
- Full payment may be required at the time of booking, depending on the service or package.
- Any additional costs such as taxes, service charges, and extra fees must be paid as indicated at the time of booking.
3. Changes and Cancellations:
- Changes to a booking must be requested in writing, and may be subject to availability and additional charges.
- Cancellations are subject to the cancellation policy outlined in your booking confirmation. Fees may apply depending on the time of cancellation.
- Felix Journeys reserves the right to cancel bookings if circumstances beyond our control natural disasters, airline changes) require it. In such cases, we will make reasonable efforts to offer an alternative or refund.
4. User Responsibilities:
- You agree to provide accurate and complete information during the booking process and when using our services.
- You are responsible for ensuring that your passport, visa, and other travel documents are in order before your trip.
- You agree to comply with all applicable laws, regulations, and travel rules while using our services.
5. Liability:
- Felix Journeys is not responsible for any loss, injury, damage, or inconvenience caused by third-party service providers such as airlines, hotels, or transportation companies.
- While we make every effort to ensure the accuracy of the information provided, Felix Journeys is not liable for errors, inaccuracies, or omissions on our website or in the services we offer.
6. Privacy:
- Your use of our services is governed by our [Privacy Policy]. We collect and process personal data only for the purposes of providing our services.
7. Intellectual Property:
- All content on our website, including text, graphics, logos, and images, is the property of Felix Journeys or its licensors and is protected by copyright laws. You may not use, modify, or distribute this content without permission.
8. Third-Party Links:
- Our website may contain links to third-party websites for additional services, such as hotels or travel insurance providers. We are not responsible for the content or practices of these external sites.
9. Indemnification:
- You agree to indemnify and hold harmless Felix Journeys, its employees, agents, and affiliates from any claims, losses, damages, or expenses arising from your use of our services or any violation of these Terms and Conditions.
10. Governing Law:
- These Terms and Conditions are governed by the laws. Any disputes arising from these terms shall be resolved in the courts.
11. Modifications to Terms:
- Felix Journeys reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and the updated date will be reflected at the top of this document.
12. Contact Us: If you have any questions or concerns about these Terms and Conditions, please contact us at: [email protected]